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Princess Cruises
However, by contacting Royal Caribbean as soon as possible and providing the necessary documentation, you increase your chances of finding a suitable solution that works for both parties. Instead of sailing through the Middle East, Serenade of the Seas will transit Africa and offer its guests an immersive tour of the continent. The 42-day route will visit a number of countries around Africa, including the Seychelles, South Africa, Namibia, Ghana, and Senegal.
Non-Royal Caribbean related refunds
When either you or the cruise line cancel a cruise, any additional travel plans made through a third party must be cancelled independently. Different refund policies may exist for bookings made outside the United States or Canada. Outside the parameters of the Cruise with Confidence program, cancellation fees are charged according to the number of days before sailing at the time of cancellation. On cruises of five nights or longer, you lose 25 percent of the fare between 89 and 75 days before sailing.
No Africa Cruise Planned
The original plan was for Serenade of the Seas to go through the Suez Canal in May. This isn't the first Royal Caribbean cruise to have changes made to avoid the Middle East. A rise of attacks since October 2023 on commercial ships in the southern Red Sea and Gulf of Aden by the Houthis has greatly impacted tourism in the area. Royal Caribbean has been forced to cancel a cruise due to the conflict in the region of the Red Sea. Instead, by cancelling the voyage altogether, Anthem of the Seas can move directly from Southampton down the western coast of Africa, ultimately a more fuel efficient and faster way to move the ship from Southampton to Dubai. Holland America and Princess noted that they were working with the United States and Canadian governments in hopes of salvaging some part of the 2021 cruise season for Alaska and Canada.
Royal Caribbean Extends Cancellations for Labadee Through May 2024 - Cruise Hive
Royal Caribbean Extends Cancellations for Labadee Through May 2024.
Posted: Wed, 17 Apr 2024 21:11:28 GMT [source]
Although our practice is to issue a future cruise credit automatically, you may instead contact us to request a refund. Refund requests must be made within six (6) months of the date the cruise was cancelled or the scheduled embarkation date, whichever is earlier. Always remember to act promptly and communicate openly with Royal Caribbean’s customer service or your travel agent. They will have the most up-to-date information regarding any available options and can guide you through the cancellation process. While canceling a non-refundable booking may not always result in a full or partial refund, it’s worth exploring potential options and alternatives to make the most of your payment. Royal Caribbean understands that circumstances can change, and they may be willing to work with you to find a satisfactory solution.
The company, one of the world’s biggest cruise operators, said that it was taking the step “out of an abundance of caution.” This is the second time this week that Royal Caribbean has called off voyages. The company said it had called off planned trips on three ships and pushed back another’s return to cruising to March. We will need to shorten our cruise by one day and return to Norfolk on April 19th instead of April 20th, 2024. Royal Caribbean announced its 9-month world cruise would be re-routed around Africa as well.
Can I get a refund on my Royal Caribbean cruise?
Your catch-all place to get questions answered is by contacting Royal Caribbean directly for reservation updates, status questions, and other customer service inquiries. It is not available to guests booked on chartered sailings or residents of mainland China. Once again, Royal Caribbean is giving its customers more time to take advantage of its flexible cancellation program. In cases where Royal Caribbean cancels a cruise, guests are notified of applicable refund policies, procedures, and deadlines.
Life is unpredictable, and sometimes unforeseen circumstances arise, making it impossible or impractical to go on the planned Royal Caribbean cruise. In such cases, Royal Caribbean may offer flexibility and options for canceling or rescheduling your booking. It’s important to note that cancellation fees may apply, especially if you cancel close to the sailing date.
Royal Caribbean announces restart plans for remaining cruise ships
We make sure cruisers are fully prepared for their cruise vacation with tips on ships and ports.Millions of travelers rely on Cruise Hive in the United States, Europe, Australia, and around the world. One of the key advantages of Royal Caribbean’s Flexible Cancellation Policy is the ability to receive a Future Cruise Credit (FCC) for the full amount paid, which can be used towards a future cruise within a specified timeframe. This ensures that passengers do not lose their hard-earned money if they need to cancel their trip. Travel agents were alerted of the new policy change regarding non-refundable deposits.
Beginning with reservations made on or after June 1, 2022, if a guest were to cancel their non-refundable fare, the full deposit amount will be withheld by the cruise line. Booked guests currently confirmed on the below sailings will be automatically moved to the corresponding sailing on the newly redeployed ship. Should guests no longer wish to sail due to this change, refunds can be requested through August 24, 2021.
Carnival Corporation rerouted itineraries for 12 ships across seven brands for voyages scheduled to sail through the Red Sea through May. "We're truly sorry for the impact that this has on your vacation plans," Royal Caribbean said in a statement to guests booked on the now cancelled cruise. Guests booked on the October 14, 2024 sailing of Anthem of the Seas were informed by Royal Caribbean that they have decided to cancel a Middle East cruise because of concerns for the ship's safety. The October 2, 2024 departure was originally planned as a 12-night “Discover the Canaries” cruise but has now been shortened to an 8-night sailing.
If your cruise was canceled, you’ll receive a 125% future cruise credit of the deposit and 100% future cruise credit of any additional money paid that you can use on any sailing booked by September 30, 2022. Royal Caribbean is continuing its Cruise with Confidence 48-hour cancellation window on bookings made through May 31, 2021, on sailings through April 30, 2022. Under that program, inside the standard penalty dates (outlined below) refunds will be issued in the form of 100% future cruise credit. Discuss your options with Royal Caribbean or your travel agent, inquire about future cruise credits, and explore any available alternatives. In summary, Royal Caribbean’s Flexible Cancellation Policy is a valuable tool for travelers seeking peace of mind and flexibility when planning their cruise vacations. This policy allows passengers to make stress-free changes to their plans, ensuring that they can adapt to any unforeseen circumstances or personal preferences without incurring significant financial penalties.
As a result, the brand is cancelling a selection of 2021 European departures pausing operations on its ships Seabourn Sojourn, Seabourn Encore and Seabourn Ovation until July 3 and Seabourn Quest until Nov. 7. Cruise lines have repeatedly pushed back their restart dates as they wait for additional guidance from the U.S. Centers for Disease Control and Prevention regarding the criteria to be used in the next phase of its Framework for Conditional Sailing order. The announcements are only the latest in a constant stream of cancellations throughout the first part of 2021. Effective immediately, the Best Price Guarantee onboard credit option value will be 100% of the price difference (previously 110%). Radiance of the Seas departing Oct 1, 2021 to be moved to Serenade of the Seas on same sail date (now 13N sailing vs. prior 14N sailing).
Certain restrictions may apply, depending on the specific cruise package, duration, and destination. "We are carefully reviewing the recently released guidance from the U.S. Centers for Disease Control and Prevention and working toward resuming operations," Disney said in an announcement. "As we continue to refine our protocols for our eventual return to service, we are canceling all Disney Dream, Disney Fantasy and Disney Wonder sailings departing through June 2021." Celebrity Cruises and Silversea Cruises itineraries through May 31 are canceled. Azamara, which Royal Caribbean Group is in the process of selling, has canceled voyages through June 30.
Just make sure to review the terms and conditions of the credit and follow the necessary steps to make the transfer. It’s important to note that Royal Caribbean has specific cancellation policies, and it’s always best to familiarize yourself with these policies before making any changes to your reservation. This will allow you to make informed decisions and avoid any potential penalties or fees. Guests booked on upcoming sailings of Anthem of the Seas may be rightfully concerned whether or not their future cruise could also be shortened, cancelled, or rerouted, but such additional changes – while certainly possible – are unlikely. To stay updated on the latest changes and policies, it is recommended to visit Royal Caribbean’s official website () and refer to their Flexible Cancellation Policy page. This page provides detailed information on the policy, including eligibility criteria, cancellation fees, and how to make changes to your reservation.
The restart plan builds upon the ships that have either already resumed sailings, or are scheduled to later this summer. In conjunction with the restart plan announcement, Royal Caribbean also announced a new series of cruise cancellations to make way for the restart. The type of cruise fare deposit on the reservation and timing of the decision to cancel will ultimately dictate how much of a refund you will receive. Whether you are flat out cancelling the reservation or opting to postpone the cruise to a future sail date, there are important rules and policies to be aware of before you call in to change your booking. There is no indication yet why these specific ships have had their sailings cancelled.
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